After-Sales Service
You Can Rely On

At Santino Coffee Singapore, after-sales service is not an add-on — it is core to who we are. From installation and commissioning to preventive maintenance and emergency support, our technical team exists to ensure your business experiences minimal downtime and maximum confidence. 

 Backed by decades of experience, strong spare parts inventory, and an in-house workshop, Santino delivers reliable, responsive, and professional after-sales support to cafés, hotels, corporates, and F&B groups across Singapore.

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3000
CUSTOMERS
48
YEARS
1
TECHNICAL TEAM

End-to-End Technical Support 

Our after-sales capabilities cover the full lifecycle of your equipment:

  • Coffee machine installation & commissioning 
  • Preventive maintenance and servicing contracts 
  • Emergency breakdown response 
  • In-house machine repairs & diagnostics 
  • Grinder calibration & optimisation 
  • Water filtration setup & advisory 
  • Spare parts availability 
  • Dedicated technical hotline & WhatsApp support 
Every service is delivered with the same philosophy: do it right, do it reliably, and do it professionally.


Trusted by World-Class Coffee Equipment Brands 

Santino is an authorised distributor and service partner for some of the world’s most respected coffee equipment brands, including: 

  • Victoria Arduino 
  • Nuova Simonelli 
  • Rex Royal 
  • CREM 
  • CAYE 
  • WPM 
  • Kalerm 
Our technicians are trained to manufacturer standards, ensuring your machines are maintained correctly, safely, and in line with warranty requirements.


Built for Reliability at Scale 

What sets Santino apart is not just what we service — but how we support our customers: 

  • One of the strongest technical teams in Singapore 
  • In-house workshop for faster diagnosis and repairs 
  • Extensive spare parts inventory to reduce downtime 
  • Clear SOPs and structured service processes 
  • Fast response times for urgent support 
  • Experience supporting high-volume, mission-critical operations 
Whether you operate a single café or a multi-site F&B group, Santino is built to support you with confidence.


Who We Support 

Our after-sales services are trusted by: 

  • Cafés & specialty coffee shops 
  • Hotels & hospitality groups 
  • Restaurants & F&B chains 
  • Corporate offices & institutions 
  • Fully automatic and traditional espresso machine users 
No matter the setup, our goal is simple: keep your coffee flowing without interruption.


More Than Service — A Long-Term Partnership 

At Santino, after-sales support is a relationship, not a transaction. 

We work closely with our customers to understand their operations, anticipate issues, and provide solutions that grow with their business.

Innovation grounded in heritage. Service delivered with trust.

After-Sales Service & Technical Support | Santino Coffee Singapore
After-Sales Service & Technical Support | Santino Coffee Singapore
After-Sales Service & Technical Support | Santino Coffee Singapore
After-Sales Service & Technical Support | Santino Coffee Singapore

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